Legal

SparkyChick Limited (trading as SparkyChick) is a private limited company owned and operated by Christina Louise Warne, resgistered in England and Wales. Company Number 10308930.

You can contact the company by telephone on 01633 681439 and by email on info@sparkychick.uk.

Registered Office Address

SparkyChick Limited,
10 Waterside Court
Newport
Wales
NP20 5NT

Insurance

The company has employers liability (£10mil indemnity limit), public liability (£2mil indemnity limit) and professional liability (£500k indemnity limit) insurance. All policies are provided by Hiscox Underwriting Limited.

Proof of the company’s insurance can be downloaded here

Competent Persons Scheme

SparkyChick is a member of the competent persons scheme operated by NAPIT. The company membership number is 28278. The company is registered for installation and inspection and the company is registered for electrical installation and electrical inspection in both domestic and non-domestic properties.

Feedback And Complaints

If you are wish to provide feedback, please goto ReferenceLine and follow the instructions provided to leave a review. Review requests are validated to ensure only genuine customers can leave feedback.

Whilst the company goes to great lengths to ensure the complete satisfaction of it’s clients, in the unlikely event you are not happy with the service provided please email your complaint to info@sparkychick.uk.

Upon receiving your complaint we will try and provide an initial response within 2 business days. A full response may not be possible without some investigatory work which may require access to your premises.

When we have collected the required information we will provide a plan to resolve the issues as soon as is reasonably practicable.

If you are not happy with the company response to your complaint, you can escalate the issue to NAPIT, but please be aware the company must be provided with an adequate opportunity to remedy any issues.

Trustmark

The company is a member of the TrustMark scheme. You can download the Code of Conduct and Customer Charter using these links.

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